Privacy Policy

Privacy Policy for Sarafu Travel

Effective Date:  30 June 2023

At Sarafu Travel, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or use our services. By using our website or services, you agree to the terms and practices described in this policy.

Information We Collect:

1.1 Personal Information:

When you engage with Sarafu Travel, we may collect personal information that you provide voluntarily. This includes but is not limited to your name, email address, phone number, postal address, passport details, and other relevant details necessary for booking and organizing your safari experience.

1.2 Non-Personal Information:

We also collect non-personal information such as browser type, IP address, and website usage data. This information is collected automatically through cookies and similar technologies to enhance your experience and improve our services.

Use of Collected Information:

2.1 Providing Services:

We use your personal information to provide the services you request, including but not limited to booking accommodations, transportation, safari activities, and managing payments. We may also use your information to communicate with you, respond to inquiries, and provide customer support.

2.2 Marketing and Promotions:

With your consent, we may use your personal information to send you promotional materials, newsletters, and updates about our services. You have the option to opt-out of these communications at any time.

2.3 Service Improvement:

We may use non-personal information to analyze website usage patterns, monitor trends, and gather demographic information. This helps us improve our website, services, and overall customer experience.

2.4 Legal Requirements:

We may disclose your personal information if required by law or to protect the rights, property, or safety of Sarafu Travel, our customers, or others.

Data Security:

3.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

3.2 We use secure socket layer (SSL) encryption technology to safeguard your personal and payment information during transmission.

Third-Party Disclosure:

4.1 We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as accommodation providers, transportation companies, and payment processors. These third parties are obligated to protect your personal information and are prohibited from using it for any other purpose.

4.2 We may disclose your personal information to comply with legal obligations, enforce our policies, or respond to lawful requests by public authorities.

Links to Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy:

Sarafu Travel does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

Your Rights:

7.1 You have the right to access, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain data processing activities. To exercise these rights, please contact us using the information provided below.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

We Use Real Cookie Banner and what data it processes

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found here

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sarafu Travel

Address: Sekei, Arusha, Tanzania
Email: info@sarafutravel.com
Phone: +255 675 595 392

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Tailor made safari

Tailor made safari

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